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Frequently Asked Questions FAQs

Loan Application FAQs

  1. What documents are required to apply for a loan?

    • The documents required vary by loan type but generally include proof of identity, proof of address, income proof, bank statements, and recent passport-sized photographs. Specific documents for each loan type can be found on our KYC list.

  2. How long does it take to process a loan application?

    • The processing time can vary depending on the type of loan and the completeness of your application. Typically, it takes between 7 to 15 working days.

  3. Can I apply for a loan if I have a low credit score?

    • Yes, you can apply for a loan with a low credit score, but the approval will depend on various factors, including your income, employment stability, and the type of loan you are applying for.

  4. What is the interest rate for loans?

    • The interest rate varies based on the type of loan, loan amount, and your credit profile. Please contact our customer service for the most current rates.

  5. How can I check the status of my loan application?

    • You can check the status of your loan application by logging into your account on our website or contacting our customer support team.

 

Loan Closure FAQs

  1. How do I close my loan account?

    • To close your loan account, you need to repay the outstanding loan amount in full. Once the payment is made, you can request a No Objection Certificate (NOC) from us.

  2. What is a No Objection Certificate (NOC)?

    • An NOC is a document issued by the lender stating that you have repaid your loan in full and have no outstanding dues. It is important to keep this document for future reference.

  3. Are there any charges for pre-closing a loan?

    • Pre-closure charges vary depending on the type of loan and the terms agreed upon at the time of loan sanction. Please refer to your loan agreement or contact our customer support for details.

  4. How long does it take to receive the NOC after loan closure?

    • The NOC is typically issued within 30 to 45 working days after the loan is fully repaid.

  5. What should I do if I do not receive my NOC?

    • If you do not receive your NOC within the stipulated time, please contact our customer support team for assistance.

 

Credit Report Improvement FAQs

  1. How can I improve my credit score?

    • To improve your credit score, ensure timely payment of all your dues, maintain a low credit utilization ratio, avoid applying for multiple loans or credit cards simultaneously, and regularly check your credit report for errors.

  2. How often should I check my credit report?

    • It is advisable to check your credit report at least once a year. Regular monitoring helps you identify and rectify any discrepancies promptly.

  3. What should I do if I find an error in my credit report?

    • If you find an error in your credit report, you should raise a dispute with the credit bureau. KC Finserv can assist you in this process by coordinating with the concerned bureau and financial institutions.

  4. How long does it take to correct an error in the credit report?

    • The time to correct an error can vary, but it generally takes about 30 to 45 days for the bureau to investigate and resolve the dispute.

  5. Can KC Finserv help me improve my credit score?

    • Yes, KC Finserv offers services to help you improve your credit score, including credit counseling, dispute resolution, and personalized financial advice.

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General FAQs

  1. What is the eligibility criteria for applying for a loan?

    • Eligibility criteria vary by loan type but generally include factors such as age, income, employment stability, and credit score. Specific criteria can be found on our website or by contacting our customer support.

  2. Can I apply for multiple loans at the same time?

    • Yes, you can apply for multiple loans, but approval will depend on your credit profile and the lender’s policies.

  3. What happens if I miss a loan payment?

    • Missing a loan payment can negatively impact your credit score and may incur late payment fees. It is important to contact us immediately if you anticipate difficulty in making a payment.

  4. How can I contact KC Finserv for support?

    • You can contact KC Finserv through our customer support hotline, email, or by visiting our nearest branch. Contact details are available on our website in the connect section.

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